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18a Productions Limited Privacy Statement
18a Productions Limited is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You register with our website.
We use the information that you have given us in order to carry out our services and invoice you for the work.
We will only contact you with your consent.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond any essential requirement specified by law.
We do not collect sensitive information about you except when you specifically knowingly provide it by filling in your contact details on our contact form, for example. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us using the details below.
Providing personal data to others
We may share the personal data described in this notice with the following service providers, where and to the extent necessary for the purposes described below.
| Service provider | Nature of services | Type of personal data processed |
|---|---|---|
| EUKhost.com | Website hosting | All categories of data described in this notice |
| AWS (Amazon Web Services) | Email services, Website hosting, other web services | All categories of data described in this notice |
| The Rocket Science Group LLC d/b/a MailChimp | Email services | Names and email addresses of registered users |
| Mitchams Accountants | Accountancy services | All categories of data described in this notice |
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us via the details below.
- Legitimate interests.
- We have a contractual obligation.
- We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep user account information whilst you a client or whilst we are required to by law for accounting and other purposes.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
Please contact us at the details shown below if you wish to make a request.
International transfers of your personal data
In some circumstances your personal data may be transfered to countries outside the European Economic Area (EEA).
This website is hosted by AWS (Amazon Web Services) (Ireland) eu-west-1 region. However personal data may be processed by eUKHost which is obtained via our website in countries outside the EEA.
Our use of MailChimp services to send emails involves transfering the names and email addresses of users to various countries outside the EEA. Read MailChimp’s GDPR policy to learn more.
Cookies
__Host-ci_18a_session
Length: 1 day
Our website uses a session cookie which is necessary for us to log into our website and for our clients to log in. This session cookie has to be placed on every visit to our site as soon as you arrive whether you go on to log in or not. The information collected is:
Session ID – just a unique reference for your visit
IP address – the unique identifier of your connection
Your user agent – what browser / operating system you’re using
Last activity – the last moment you did something on the site within this visit
This cookie is only used because it’s necessary for the site to operate correctly for those who need to log in.
__Host-pro18acsrf_cookie_name
Length: 2 hours
Description: Our website also uses a Cross Site Forgery token to protect our users and site against CSRF attacks. You can read more about this here.
18a_cookie_policy
Length: 90 days
Description: Your cookie choices. If you wish to reset your cookie choices you can do so by clearing your browsers cookies for the domain 18aproductions.co.uk or by just deleting this one cookie. Learn more about deleting your browser cookies here.
Third party cookies:
Google analytics:
We may occasionally use Google Analytics – a service offered to websites all around the web by Google – to count visitors to our website. Google Analytics can also tell us things such as which pages are looked at the most and how long people stay on those pages, so that we can make sure our website is performing well and seemingly giving people the information they need.
The best up to date source of information about the cookies Google Analytics uses is on Google’s website.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details shown at the bottom of the page.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
How to contact us
Our contact details
Address: 1 Cornhill, Ilminster TA19 0AD (not for post)
Phone Number: 01179 680989
Email: support@18aproductions.co.uk
Last updated: 9/2/2023